For disaster recovery agencies
Remember the last disaster?
The overwhelmed hotlines, the scattered information,
the people who gave up trying to find help?
What if your community had a 24/7 AI support agent — trained on every available grant, payment, and service — giving correct, patient, one-on-one help via phone, SMS, WhatsApp, and web chat, in any language?
Set it up in an afternoon. Your community gets help by tomorrow.
No credit card. $5 in free credits. See the full setup before you commit.
The problem
When disasters strike, the recovery phase overwhelms every agency. Queensland alone had 4+ major disaster events in 12 months.
What agencies face
- 01Recovery hubs only work in-person. Rural and isolated communities get almost nothing.
- 02Phone hotlines are overwhelmed for weeks. People wait hours or give up.
- 03Information is fragmented across 6+ government websites.
- 04Grant applications require photos, quotes, and insurance outcomes from people whose properties are still underwater.
What DisasterSupport provides
- 0124/7 AI agent available via voice, phone, SMS, WhatsApp, and web chat.
- 02No wait times. Every person gets immediate, patient, one-on-one support.
- 03Knows every available program. One entry point that routes to the right information.
- 04Walks people through eligibility and applications step by step, in their language.
How it works
Three steps from "yes, let's do this" to a live support service for your community.
Configure
Select your base language and disaster event. Provide your agency branding. DisasterSupport provisions all phone numbers and channels automatically.
Populate
Our AI interviews your team to build the knowledge base. Agentic search crawls government portals automatically. Target: 95%+ coverage.
Deploy
Go live on web, phone, SMS, and WhatsApp. Print QR codes for evacuation centres. Your community can start getting help within 24 hours.
Every channel, one agent
Web Voice
Browser-based voice chat
Phone
Call a local number
SMS
Text-based support
Rich messaging
Web Chat
Type in a browser
15 languages built-in. Additional languages supported via real-time AI translation.
Pricing
The platform is free. You only pay for API costs. No markup. No licence fees. Donors can sponsor credits for your deployment.
| Channel | Cost per conversation |
|---|---|
| Web Chat | ~$0.05 AUD |
| ~$0.13 AUD | |
| SMS | ~$0.20 AUD |
| Web Voice | ~$0.35 AUD |
| Phone Voice | ~$0.45 AUD |
Built for trust
Privacy by design
Conversation data is locked to your agency. Australian Privacy Act APP 11 compliant. SHA-256 hashed audit trails.
Security hardened
Prompt injection defense. Rate limiting. Input sanitization. Kill switch for immediate shutdown.
Human escalation
The agent detects acute distress and provides crisis support numbers. Complex cases are flagged for your staff.
Post-disaster reporting
Auto-generated debrief reports. Share anonymized insights with government or the global agency community.
The next disaster is coming. Your community deserves better than hold music.
Set up your free account now. See exactly how it works before you commit to anything.
No credit card. No sales call. Explore the full platform on your own terms.